Emerging Leaders Program Curriculum Overview

Why should my team do Emerging Leaders?

You know the goal – a dream team.”

So often we meet teams that are brimming with great talent. At every level of the practice, we find highly motivated people, full of ideas and solutions to some of the team’s greatest challenges.

Despite this, we know from our own research that people run bad meetings, struggle to provide adequate feedback or even struggle to hire the right person for literally years.   Often, they never experience any new insight into how they could do these things better and their practice and the industry more broadly, suffers as a result.

The traditional top-down approach to learning means a lot of travel, time away from the practice which means lost revenue and is often unstructured and out of the team context where the challenges manifest.

Only one person is gaining the insights needed and when brought back to the team,  their application is lack lustre because the manager is expected to teach or apply something that they have only just learned themselves and there are no complementary insights coming from the rest of the team because they weren’t even at the training.

Leadership development is best done in a social context.  It’s why all of Lincoln’s leadership development is team based. The value of everyone gaining insight from Lincoln as well as their colleagues all at the same time within the same context is literally as good as it gets.  Not only this, the social aspect to learning in a team setting drives up motivation as we push each other towards results.

We’re thrilled to introduce our Emerging Leaders program.

We’ll introduce:

  • How to be more Resilient.
  • How to build Trust in the team
  • How our Social Style effects how we think and act
  • How when we Experience life it is co-determined by not just our Reality but also by our Mindset
  • How to ask better Questions and then Listen to the answers
  • How to have Challenging Conversations
  • How to inspire people through effective Coaching and how this differs from Mentoring
  • How to create a more Inclusive workplace and tap into the wide Diversity of great thinking
  • The art of Persuasion
  • How to work to our Strengths
  • How to be more Personally Accountable and move through procrastination
  • How to be more Self Aware
  • The power of effective Goal Setting
  • How to make better Decisions
  • How to Collaborate more effectively
  • How to exercise greater Self-Regulation
  • How to create a High Performing Team
  • How to handle Conflict
  • The power of Values and how to bring them to life
  • How to run a Meeting
  • How to Manage Your Time, and
  • How to Manage Your Energy.
  • For the next 24 months, every member of your team will receive a new module or topic in their Lincoln Hub login.
  • Each module comprises 4, 6-10 minute videos, delivered by experienced veterinary practitioners (I’m the only exception to that).
  • The first video is an overview of what the team will learn and the other 3 videos break the topic down into bite sized pieces.
  • There is also a one page worksheet that can be printed for team members to take notes as they watch the video.
  • At the end of each monthly module there are 5 multiple choice quiz questions that bring accountability and RACE / CPD Accreditation.
  • If your team members login and do these questions, their RACE certificate will be automatically generated and appear in their inbox.
  • Binge all 4 videos together as a team and chat about the discussion questions that are posed or if you prefer and its busy in the practice, pick one video.  Pause as often as you want to bring out a point and encourage team members who are away on parental leave or are rostered off to either dial in and join the team or do the course at their own pace off-site.
  • Finaly, you get to appoint oner person in the practice who we call your guru – they get some extra information each month to help set the session up.
Enjoy exploring the curriculum overview video clips and summaries below.
Please do reach out to ask us any questions.

Module 1: Growing a resilient team

In this module, we’re going to demonstrate that just putting things out of your mind and ignoring or shrugging off issues are not strategies for building greater resilience. In fact, the opposite is true.

We’ll develop some strategies that will help you to quickly overcome setback without being a burden to yourself or your team mates.

Module 2: Building Trust

“Trust comes in on a snail and leaves on the back of a horse!”

In this Emerging Leaders training module we’re going to provide you with a detailed understanding of the 4 pillars on which trust is formed.

Stephen Covey once said that Trust = Speed. As trust grows between two people, agreements require less detail, decision making time is substantially reduced, people do what they say they will, and on the occasion where expectations are not met, blame is applied to the circumstances and not the individual. All of this makes for a happy and productive team.

Module 3: Social Styles

“Social Styles” helps us to understand ourselves more from two perspectives.

Firstly, how we process information and in particular, how we react to other people when we’re working with them. Our Social Style very much influences how we interpret what other people are saying to us and whether or not we choose to be receptive to another’s ideas.

Secondly, our Social Style determines how other people perceive us.

Module 4: Mindset

Firstly, we’re going to do a small activity that will help the team to understand how effective relationships are formed. These relationships are the cornerstone of an effective team.

Next, we’ll introduce a concept that will give the team a framework for being challenged and accountable.
Finally, we’ll take a look at what Harvard Business School once described as the first and most important step in becoming an effective leader. It will highlight for the entire team that managers and leaders are only as good as the team that they lead.

Module 5: Listening & Questioning

In leadership, one of the many benefits of listening is evoking in the person talking, a sense of self worth and a feeling that what they have to say is actually ‘worth’ listening to.

An environment where people take the time to listen to others is a more trusting and engaging one. This in turn leads to far greater retention, reducing the many costs associated with frequent staff turnover.

Module 6: Difficult Conversations

In this module we’re going to take you through a step by step guide to having a difficult conversation and show you a foolproof way to make these conversations not only much easier, but also how they can become an asset to you as you and your team strive for high performance.

Module 7: Coaching

In practice, we can often find ourselves oscillating between being the person with the experience and therefore acting as Mentor to the one gaining from someone else’s experience as Mentee.

In this module we’re going to focus more on Coaching and help you to discover a great framework to make coaching (and being coached) simple and easy to apply in your day to day life at the practice.

We’ll help you to see how coaching is closely linked to high performance and how by asking the right questions or responding to these questions as a Coachee we can rapidly improve our knowledge and standing in the practice, in turn driving our own personal level of satisfaction and engagement.

Module 8: Diversity and Inclusion

Diverse perspectives prompts fresh ideas and this in turn provides business leaders with the best opportunity to maximise the untapped potential in their team.

In this module of the Emerging Leaders program we’re going to explore ‘diversity of thought’ in detail and examine how we can create the right environment for your team to take advantage of its many benefits.

Module 9: Influencing and Courage - The art of Persuasion

In this module of Emerging Leaders we’re going to look at how we can influence situations at work in a way that leaves every member of the team feeling empowered and will leave you respected for your ability to clearly think through and present your case around issues that are important to you.

Module 10: The power of happiness

Positive Psychology is a revolutionary new field of study that predicts many more benefits from simply reversing the formula for success and happiness away from the traditional model of “achieve results at work and home and you’ll be happy” to one of, “being happy in order to achieve amazing results”.

Module 11: Working to your strengths

If I asked you to list your strengths, like most people, you’d probably struggle to pull together an accurate list of things that you do well. And even if you could list them, you may be referring to skills that you’ve developed over many years of hard work that for any number of reasons, don’t even play to your strengths.

Module 12: Increasing your empathy

Empathy lies at the heart of understanding others for who they are. For this reason, it is often described as one of the most powerful leadership tools that we have at our disposal.

Many of you will have heard Empathy described as the ability to walk in another’s shoes. It’s the ability to see things from another’s perspective. It’s the ability to genuinely listen to understand others.

Module 13: Accountability

If there was ever a personal leadership quality that profoundly influences the effectiveness of a team it’s Accountability. Being personally accountable means to take responsibility for your actions – or inactions.

Accountability leads to results and we know you’re going to love this module.

Module 14: Self Awareness

We all struggle at some point in our lives with our “intended impact” not matching our “actual impact” when it comes to our daily interactions with others. Whether it be a sideways glance that is taken the wrong way or what we thought was a very carefully thought through discussion with a colleague that comes out all wrong.

An understanding of Self Awareness is at the heart of this mismatch.

Module 15: Goal Setting

One of the biggest drivers of well-being and happiness in the workplace is people knowing their role and how what they do contributes to the success of the business as a whole.

In fact, we know that this often rates #1 in engagement surveys as both the most important source of engagement and happiness for team members, whilst also being the one most overlooked.

In this module, we’re going to take a look at what you need to do to be an effective contributor to the business as a whole – and at the same time get a big dose of engagement and happiness to boot.

Module 16: Making better decisions

Making better decisions is a skill that can be learned and in this module, we’re going to look at the key questions that you should be asking yourself as well as some of the important principles that sit behind the decision-making process to ensure a considered outcome is reached.

Module 17: The power of collaboration

Many of you will have heard of the power of Synergy – perhaps you’ve heard it expressed as 1 + 1 = 3 or the combined value is greater than the sum of the parts.

In this module, we’re going to take a look at Collaboration, a close cousin of Synergy and one that has a profound impact on the performance of a team.

Module 18: Self Regulation

When we go into work and spend the day with people whom, in many cases, we didn’t elect to spend a significant part of lives working alongside, the behaviour of these same people only serves to frustrate us even more.

Dr Daniel Goleman has written widely about Self-Regulation and he identifies Emotional Intelligence as not only something that can be taught and practiced but can also emerge as “a ‘discriminating’ competency that best predicts who among a group of very smart people will lead most ably”.

We’re going to look closely at the negative effects of poor Self-Regulation and together develop some strategies that will help you to better control your response to distressing or upsetting circumstances and in turn, help you to be more productive and happy.

Module 19: Building a High Performing Team

The very best teams can be deceiving because they make it seem so easy – which often leaves us feeling inadequate or wondering how they do it.

All teams, whether they be just starting out or working well together for years, all face the exact same stages of growth and ALL need to progress from one stage to another before they can claim to be performing well. Even the very best teams face team members leaving or a change in their external environment that leads to a change in the team’s life cycle and development needs.

We’re going to look at each stage of development and what you need to do as a member of this team in order to help the team progress from one stage to another.

Module 20: Managing Change

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In this module we are going to talk through Dr. John Kotter’s 8-step process for managing change more effectively. It doesn’t matter where you are on the 4 stages of team development continuum, getting better at change requires practice and this process is a simple one to follow.

In the first video we’ll explore the first 3 of these steps which Kotter refers to as the preparatory phase. This is what you should focus on between the point at which you accept that something needs to change and when you officially launch the change.

In the second video we’ll look at the next 3 steps which Kotter refers to as the execution phase. This comes after the change has been announced and is when the rubber hits the road in terms of action steps.

In the third and final video, we’ll look at the final 2 stages which comprise the follow-up. These can often be overlooked but are essential if change is going to stick.

Module 21: Making values stick

Values are profound in Veterinary Practice because on a day when life gets the better of us and we don’t even come close to achieving any of our goals or objectives, we can always live by our values.

But how should we be thinking about values to ensure that they truly come to life?

Module 22: Effective team meetings

Why are meetings such an integral means of communication for some teams, whilst for others, they hold very little value and in fact their very mention has some people looking for the nearest exit!

What should a team meeting even look like and how should it be structured such that the team gets the very most from it?

Module 23: Increasing your life energy

Have you ever found yourself feeling flat and you can’t quite put your finger on why? Perhaps you’re suffering from a general lack of resilience; where even the little things really get under your skin – and you’re taking it out on the people that are most close to you. Or perhaps you get sick at the drop of a hat.

The challenge with this is that it can have a cumulative effect whereby one ‘flat’ or negative interaction with a colleague, family member or client can lead to a poor response from them resulting in an erosion in the relationship.

Module 24: Managing your Time

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Time is without doubt our most precious commodity. We only get so much of it and when it’s gone, we can’t get it back.

So in that sense, this module on time management is really important to not only put some perspective around how our lives fit into a time continuum but also to make sure that we make the best use of this precious resource.

Please reach out to ask us any questions or to inquire about signing your team up for Emerging leaders